Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and Enjoy96 Casino in relation to your use of the website, account services, games, promotions and other features made available through the platform. By visiting the website, registering an account, depositing funds or participating in a game, you confirm that you have read, understood and accepted these Terms & Conditions. If you do not agree with any part of them, you must not use the website or its services.

The website is intended for people who are legally permitted to access online gambling services in their location. You are responsible for checking the laws that apply to you before using the website. Enjoy96 Casino does not invite or encourage any person to use the website where online gambling is prohibited or restricted. Access may be limited in some locations, and the availability of a website or game does not guarantee that its use is lawful for every visitor.

• You must be at least the legal gambling age applicable in your location and must provide accurate information about your age when requested.
• You must use the website for your own personal and lawful purposes, not on behalf of another person or organisation.
• You must follow these Terms & Conditions, any game rules, promotion terms and other instructions displayed on the website.
• You must not use the website if you are self-excluded, subject to a gambling restriction or otherwise not permitted to gamble under applicable law.
• You must not attempt to bypass technical, geographical, account or security controls used by the website.

These Terms & Conditions should be read together with any additional rules shown for a particular game, payment method, promotion or account feature. If a specific rule conflicts with these general terms, the specific rule will apply to the relevant activity to the extent of the conflict. Where a provision is found to be unlawful or unenforceable, the remaining provisions will continue to apply.

2. Account registration and security

Some services require you to register an account. During registration and whenever your details change, you must provide information that is complete, current and accurate. You must update your information if it becomes inaccurate. Enjoy96 Casino may ask you to confirm information about your identity, age, residence, payment method or source of funds before allowing certain account activity.

Verification checks may be required for legal, regulatory, security, fraud prevention or responsible gambling reasons. You agree to provide requested documents or information within a reasonable period. If information cannot be verified, is incomplete or appears inconsistent, access to some or all services may be delayed, restricted or refused. Any review will be handled in accordance with applicable privacy and legal requirements.

• You must keep your login details confidential and take reasonable steps to prevent other people from using your account.
• You must notify the website promptly if you believe your account has been accessed without permission or if your login details may have been compromised.
• You must not sell, transfer, lend or otherwise allow another person to use your account.
• You must not create or operate accounts for the purpose of avoiding a restriction, exclusion, closure or verification process.
• You are responsible for activity carried out through your account unless you have reported unauthorised access promptly and the relevant circumstances show that you were not responsible.

Enjoy96 Casino may refuse a registration, suspend an account or request further checks where reasonably necessary to protect the website, its users, payment systems or the integrity of games. Account decisions may also be made where there is suspected fraud, money laundering, collusion, abusive conduct, breach of these Terms & Conditions or a legal requirement to do so.

You are responsible for reviewing the information linked to your account and for keeping your device and software reasonably secure. You should log out after using a shared device and should not save your login details where another person could access them. If you suspect an account problem, stop using the account and use the support options displayed on the website.

3. Deposits, games and withdrawals

You may only deposit funds using a payment method that is registered in your name or that you are authorised to use. You must not use a payment method belonging to another person without prior approval. Payment transactions may be subject to checks by payment providers, banks or other authorised service providers. A transaction may be declined, delayed, reversed or subject to additional verification for reasons outside the website's control.

You are responsible for checking the transaction details before confirming a deposit or other payment instruction. You should also make sure that your account balance, payment details and personal information are correct. Enjoy96 Casino is not responsible for costs or losses caused by incorrect information supplied by you, a payment provider's terms, banking restrictions or technical issues affecting an external service.

Games and wagers

Each game may have its own rules, instructions, stake options and outcome information. You should review the relevant game rules before placing a wager. A wager is generally treated as confirmed when accepted by the website's gaming system. You should check your account history and use the available support channels if you believe a transaction or game result is incorrect.

Game results are determined by the systems and processes used for the relevant game. Where a technical error, system interruption, communication failure or other material issue affects a wager or result, the website may investigate the issue and take reasonable corrective action. This may include voiding an affected wager or correcting an account balance where permitted by law. The website's records will generally be used to assess account and transaction activity.

Balances and withdrawals

Withdrawal requests may be subject to identity, payment, security and account checks. You may be asked to confirm information before funds can be released. A withdrawal can be delayed or declined if the account is under review, payment details are incomplete, a deposit has been reversed or there is a suspected breach of these Terms & Conditions. Any available withdrawal instructions and conditions will be shown through the relevant account or payment feature.

Funds credited in error, obtained through prohibited activity or associated with a reversed or unauthorised payment may be removed from an account. You should keep records of your deposits, wagers and withdrawals and promptly report any suspected mistake. Nothing in these terms is intended to remove a right or protection that cannot lawfully be excluded.

Promotions and rewards

Promotions, bonuses, rewards and other offers are subject to their own terms. Those terms may explain eligibility, expiry, wagering requirements, qualifying activity, maximum values, excluded games, withdrawal conditions and other restrictions. You should read the applicable promotion terms before accepting or using an offer. If promotional terms conflict with these general Terms & Conditions, the promotional terms will apply to that offer.

Enjoy96 Casino may cancel or amend an offer where it has been advertised incorrectly, becomes unavailable, is affected by a technical issue or is being used in a way that defeats its intended purpose. An offer may also be withdrawn where required by law or where a user is not eligible. Any action will be taken subject to applicable law and the terms published for the relevant promotion.

4. Responsible gambling and prohibited conduct

Gambling should be treated as entertainment, not as a way to make money or solve financial difficulties. You should only gamble with money you can afford to lose and should set personal limits on the time and funds you spend. Never chase losses, gamble when upset or borrow money to gamble. If gambling is no longer enjoyable or begins to affect your finances, relationships, work or wellbeing, stop and seek appropriate support.

• Do not gamble while impaired by alcohol, drugs or any substance that may affect your judgement.
• Do not allow another person to gamble through your account or ask another person to place wagers for you.
• Do not attempt to manipulate a game, exploit a software error or interfere with the operation of the website.
• Do not use the website for money laundering, fraud, unlawful transactions or any other illegal purpose.
• Do not use automated software, bots, scripts or tools designed to gain an unfair advantage.
• Do not harass, threaten, impersonate or abuse staff, service providers or other users.
• Do not open another account to avoid a gambling restriction, self-exclusion or account closure.

Responsible gambling tools or account controls may be available through the website. These may include deposit limits, loss limits, session controls, time reminders, temporary breaks or self-exclusion options. The availability and operation of a particular tool may depend on the account and service concerned. You should use the available controls before gambling if you believe they will help you manage your activity.

A request for self-exclusion or account restriction should be made using the responsible gambling or support options shown on the website. You must not attempt to open or use another account to avoid a restriction. While reasonable steps may be taken to apply a restriction, no online control can remove every risk, so you should also take personal steps to avoid access where necessary.

If you are concerned about your gambling, consider taking a break, blocking access to gambling services, speaking with someone you trust or seeking help from an appropriate support organisation. You are responsible for deciding whether gambling is suitable for your circumstances and for using any available account controls before placing wagers.

5. Privacy, website use and legal matters

Privacy and information

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. Information may be collected and used to provide services, manage accounts, process payments, verify identity and age, maintain security, prevent fraud, support responsible gambling and meet legal obligations. You should review the Privacy Policy to understand how information is collected, stored, used and disclosed.

Website content and intellectual property

The website, including its text, design, graphics, software, branding and other content, is protected by intellectual property rights. You may use the website only for personal, lawful access to the available services. You must not copy, modify, distribute, sell, reverse engineer, frame, reproduce or commercially exploit website content without appropriate permission. Enjoy96 Casino does not grant you ownership of any website content by allowing you to access it.

Availability and liability

The website may be changed, interrupted, suspended or withdrawn at any time where reasonably necessary. Access may be affected by maintenance, internet failures, equipment problems, software faults, cyber incidents, third-party services or events outside reasonable control. You are responsible for having a suitable device, internet connection and security software when accessing the website.

To the extent permitted by law, Enjoy96 Casino is not responsible for indirect loss, loss of opportunity, loss of data or other loss arising from your use of the website, except where liability cannot lawfully be excluded. Nothing in these Terms & Conditions limits any consumer guarantee, right or remedy that cannot be limited under applicable Australian law. You should make decisions about gambling based on your own circumstances and accept the ordinary risks associated with online services and wagering.

Suspension, closure and changes

You may stop using the website and request account closure at any time through the available account or support options. Enjoy96 Casino may suspend, restrict or close an account where required by law or where there is a suspected breach of these Terms & Conditions, fraud, payment concern, security risk, irresponsible gambling concern or other legitimate reason. Account closure does not remove obligations that arose before closure.

These Terms & Conditions may be updated from time to time to reflect changes to the website, services, law, security requirements or business operations. The updated version will be made available on the website and will apply from the stated effective date or, if no date is stated, from publication. You should review this page regularly. Continuing to use the website after an update means that you accept the revised terms.

Questions and disputes

If you have a question, identify an account issue or wish to raise a complaint, use the support or contact options displayed on the website. Please provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. You should not send passwords or unnecessary sensitive information through an unsecured channel.

These Terms & Conditions are intended to operate subject to the laws that apply to the relevant service and user. Nothing in them prevents you from exercising a right or using a complaint pathway available under applicable Australian consumer, gambling or other law. If you continue to access or use Enjoy96 Casino, you confirm that you understand and accept these Terms & Conditions.