Responsible Gaming

Gamble for entertainment

Gambling can be enjoyable when it remains one of many leisure activities in your life. It can become difficult to manage when it affects your finances, relationships, work, studies, health or general wellbeing. Responsible gaming means making deliberate choices before you play and being prepared to stop when your planned time or budget has been reached.

Casino games involve risk, and losses are possible. Game outcomes are determined by the relevant game systems and cannot be guaranteed by a betting strategy, a previous result or a belief that a win is due. A run of losses does not make a future win more likely. Do not treat gambling as an investment, a source of regular income or a way to recover money that has already been lost.

Practical ways to stay in control

• Decide on a gambling budget before you start, and use only money set aside for entertainment.
• Set a time limit and take regular breaks away from the game.
• Never gamble with money needed for rent, bills, food, education, savings or other essential expenses.
• Do not borrow money, use credit intended for essentials or sell possessions to fund gambling.
• Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
• Keep gambling separate from your everyday spending and review your account activity regularly.
• Do not chase losses by increasing stakes or playing for longer than planned.
• Balance gambling with other activities, interests and time with family or friends.

A useful personal rule is to decide in advance what you are willing to lose and to view that amount as the cost of entertainment. If you feel unable to follow your own limits, stop playing and consider using stronger account controls or seeking independent support.

Tools and account controls

Depending on the features available to your account and the requirements that apply to the service, gambling controls may help you manage your activity. These controls are designed to support informed decisions, but they work best when they are chosen before gambling becomes difficult to manage.

Deposit and spending limits

A deposit or spending limit can restrict the amount you add or use during a selected period. Choose an amount that fits comfortably within your entertainment budget. Consider setting the limit lower than the maximum you think you could afford, so there is room for ordinary expenses and unexpected costs. A limit should not be increased simply because you have lost money or want to continue playing.

Time reminders and breaks

Time can pass quickly during online play. If available, use session reminders, breaks or activity reviews to help you notice how long you have been gambling. When a reminder appears, stop and assess whether you still want to continue. Leaving the site, changing activities or taking a longer break can make it easier to keep gambling within your plan.

Self-exclusion

Self-exclusion is a stronger measure for people who want to prevent themselves from gambling. It involves asking for access to be restricted or closed for a chosen period or in accordance with the available process. During self-exclusion, you should not try to create another account, use another person's account or find ways around the restriction. If you believe you need self-exclusion, request it through the official account or support channel available on the website.

Managing access to money

You may also wish to speak with your bank or payment provider about available gambling blocks, transaction controls or spending notifications. Removing saved payment details, reducing access to spare funds and asking a trusted person to help with budgeting may provide additional support. These options are separate from any controls offered by Enjoy96 Casino, so check the terms and availability with the relevant provider.

Recognising signs of harm

Gambling harm does not look the same for everyone. It can develop gradually, and a person may not recognise the impact until it has affected other parts of life. You may wish to pause and seek support if gambling is becoming more frequent, more expensive or more difficult to control.

• Spending more money or time gambling than you intended.
• Trying to win back losses by playing more often or increasing the amount of a bet.
• Feeling restless, irritable or anxious when you try to stop or reduce gambling.
• Hiding gambling activity, losses or account information from family, friends or colleagues.
• Borrowing money, missing payments or experiencing difficulty meeting normal expenses.
• Using gambling to escape stress, loneliness, sadness, anger or other difficult feelings.
• Losing interest in work, study, relationships, hobbies or other responsibilities.
• Repeatedly promising to stop or cut back but being unable to do so.
• Feeling shame, guilt, hopelessness or significant distress because of gambling.

One sign does not provide a diagnosis, but it is a reason to take your concerns seriously. You do not need to wait for a crisis before asking for help. Speaking with someone early can make it easier to understand what is happening and choose practical next steps.

Getting support in Australia

Free and confidential gambling support is available through Australian gambling help services, including services provided nationally and by state or territory organisations. These services can offer information, counselling and guidance about financial, emotional and relationship impacts. Search for an official Australian gambling support service in your state or territory, or contact a qualified health professional for advice.

You can also speak with a trusted family member, friend, financial counsellor, doctor or mental health professional. If gambling has contributed to immediate danger, serious distress or thoughts of self-harm, stop gambling and seek urgent assistance through local emergency services or an appropriate crisis support service.

Protecting young people and other players

Gambling services are for adults who meet the applicable legal age and eligibility requirements. Minors must not create or use an account, and an adult must not allow another person to use their account. Keep your login details, devices and payment methods secure, particularly where children or other unauthorised people may have access.

1. Use a private password and do not share it with anyone.
2. Log out when you finish using your account, especially on a shared device.
3. Use available device, browser or payment-provider controls to restrict access where appropriate.
4. Do not allow another person to gamble through your account or make decisions on your behalf.
5. Contact the official support channel promptly if you suspect unauthorised access or activity.

Our approach

Enjoy96 Casino provides responsible gaming information and may offer account controls or assistance in line with the features and requirements that apply to the service. We may ask for information to verify an account, assess activity or meet applicable obligations. Account restrictions, limits, exclusions and other measures may affect access to gambling services and should be considered carefully before play.

If you have a concern about your gambling, do not rely on continued play to resolve it. Use the controls available to you, ask for account assistance through the official website and seek independent support. Responsible gambling is a shared effort, but the safest choice may be to stop gambling altogether.